Welcome to www.picmondoo.com, operated by Picmondoo GmbH, Parkstraße 14, 86462 Langweid am Lech, Germany ("we", "us", or "our").

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

 

1. Who We Are

• Company Name: Picmondoo GmbH

• Address: Parkstraße 14, 86462 Langweid am Lech, Germany

• Email: support@picmondoo.com

• Website: www.picmondoo.com

 

2. What Data We Collect

We may collect the following categories of personal data:

• Name and contact information (email, phone number, address)

• Payment and billing information

• Order history and preferences

• Website usage data (via cookies and analytics)

• Communication data (emails, messages, support inquiries)

 

3. How We Use Your Data

We use your personal data to:

• Process and ship your orders

• Communicate with you (e.g. order confirmations, support)

• Provide marketing communications (if you opt in)

• Improve our website and services (analytics, user behavior)

• Fulfill legal obligations (e.g. tax laws)

 

4. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

• Performance of a contract (e.g. purchase fulfillment)

• Your consent (e.g. for newsletter signup)

• Compliance with legal obligations

• Legitimate interests (e.g. website optimization)

5. Cookies and Analytics

We use cookies and similar technologies to analyze website usage, personalize content, and enhance your shopping experience. You can manage your cookie preferences in your browser settings.

We may use third-party services like Google Analytics or Meta Pixel. These services may collect anonymized usage data.

 

6. Sharing Your Data

We do not sell your personal data. However, we may share data with trusted third parties, including:

• Payment providers (e.g. Shopify Payments, PayPal)

• Shipping companies (e.g. DHL, UPS)

• IT service providers (e.g. Shopify, email marketing tools)

• Legal or tax authorities (where required)

All third parties comply with data protection laws.

 

7. Data Retention

We retain your data only as long as necessary for the purposes outlined above, or as required by law (e.g. tax retention obligations).

 

8. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Correct or update inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

• Lodge a complaint with a data protection authority

To exercise your rights, please contact us at: support@picmondoo.com

 

9. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure.

 

10. International Transfers

As we use some service providers outside the EU (e.g. Shopify Inc. in Canada), your data may be transferred to third countries with appropriate safeguards in place under GDPR (e.g. standard contractual clauses).

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

 

12. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Picmondoo GmbH
Parkstraße 14
86462 Langweid am Lech
Germany
Email: support@picmondoo.com