Welcome to www.picmondoo.com. These Terms and Conditions ("Terms") govern your use of our website and the purchase of products offered by Picmondoo GmbH, Parkstraße 14, 86462 Langweid am Lech, Germany ("we", "us", "our").

By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before placing an order.

1. General Information

Picmondoo GmbH is a company registered in Germany. Our online store offers diamond painting kits and related products. All sales are subject to these Terms.

2. Eligibility

You must be at least 18 years old or have permission from a legal guardian to use our website and place orders.

3. Orders and Contract

By placing an order, you make a binding offer to purchase the selected products. We will confirm your order via email. A contract is formed only when we send a shipping confirmation.

We reserve the right to cancel or reject any order at our sole discretion.

4. Prices and Payment

All prices are listed in the currency shown on the website and include VAT where applicable. Shipping costs are calculated at checkout.

We accept various payment methods, including credit cards, PayPal, and other secure options. Payment must be made in full before shipment.

5. Shipping and Delivery

We ship worldwide. Estimated delivery times are provided during checkout and may vary depending on location.

We are not responsible for delays caused by customs, weather, or other factors beyond our control.

6. Returns and Refunds

You have the right to cancel your purchase within 14 days of delivery. Products must be returned unused and in original packaging.

To request a return or refund, contact us at support@picmondoo.com. Once we receive and inspect the returned item, we will process your refund.

Return shipping costs are the responsibility of the customer unless the product is defective or incorrectly delivered.

7. Intellectual Property

All content on this website, including images, logos, product designs, and text, is the intellectual property of Picmondoo GmbH or its licensors. You may not copy, modify, or use this content without written permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Our total liability is limited to the amount paid for the product in question.

9. Privacy Policy

Our handling of personal data is outlined in our Privacy Policy, which forms part of these Terms. By using our website, you agree to our data practices.

10. Governing Law

These Terms are governed by the laws of Germany. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts in Augsburg, Germany.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Picmondoo GmbH
Parkstraße 14
86462 Langweid am Lech
Germany
Email: support@picmondoo.com